Trust & Security
How SonicVox protects your data, privacy, and infrastructure across every interaction.
Security Overview
SonicVox is built with a security-first architecture designed to protect your data, voice content, and workflows.
- Data encrypted in transit and at rest
- Role-based access controls and authentication
- Continuous monitoring and logging
- Secure cloud infrastructure
Legal Documents
Terms of Service
The rules and conditions for using SonicVox services.
View Terms of ServicePrivacy Policy
How we collect, use, and protect your data across the SonicVox platform.
View Privacy PolicyCookie Policy
Details on how cookies and tracking technologies are used on our site.
View Cookie PolicyAcceptable Use Policy
What you may and may not do with the SonicVox platform.
View AUPMaster Services Agreement
The commercial terms governing enterprise use of SonicVox.
View MSAData Processing Addendum
How we process and protect your data.
View DPASub-Processor List
Third-party services we use to support our operations.
View Sub-ProcessorsSecurity Overview
The security architecture and controls protecting your data.
View Security OverviewResponsible AI & Ethics Policy
Our approach to responsible AI use and output transparency.
View AI PolicyConsent Record & Biometric Compliance Policy
How voice consent records are captured and maintained.
View PolicyBiometric Information Policy
How biometric voice data is collected, used, and retained.
View PolicyTrade Name & Brand Protection
Trademark and brand usage rules for the SonicVox name and marks.
View PolicyAI Output & Usage Transparency
AI-generated outputs may vary based on input, configuration, and system conditions. Learn about our approach to responsible AI use.
Your Data Rights
You can request access, correction, or deletion of your data at any time. For all inquiries, contact our team directly.
Access
Request a copy of your personal data.
Correction
Update inaccurate or incomplete data.
Deletion
Request removal of your personal data.
Copyright & DMCA Takedown
SonicVox respects the intellectual property rights of others and responds to clear notices of alleged infringement under the Digital Millennium Copyright Act (DMCA) 17 U.S.C. §512. If you believe your copyrighted work has been used on SonicVox without authorization, send a written notice to our designated agent.
Designated DMCA Agent
What your notice must include
- A physical or electronic signature of the copyright owner or authorised agent.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material alleged to be infringing and a URL or other location allowing us to find it on SonicVox.
- Your full name, address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or are authorised to act on the owner's behalf.
Counter-notification
If you believe your content was removed or disabled by mistake or misidentification, you may send a counter-notice to the same agent. Your counter-notice must include your signature, identify the removed material and its prior location, include a statement under penalty of perjury that the removal was a mistake, and consent to the jurisdiction of your local federal district court.
Repeat-infringer policy
In accordance with 17 U.S.C. §512(i), SonicVox will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
False claims may result in liability under 17 U.S.C. §512(f). This page is informational and does not constitute legal advice.
