SONICVOX CONSENT RECORD & BIOMETRIC COMPLIANCE POLICY
Effective Date: June 1, 2026
Last Updated: June 1, 2026
Version: 1.0
This Consent Record & Biometric Compliance Policy is provided by WP Global Syndicate LLC, an Oklahoma limited liability company, doing business as SonicVox (“Company”, “we”, “us”, or “our”).
1. PURPOSE
This Policy is provided by WP Global Syndicate LLC, an Oklahoma limited liability company, doing business as SonicVox (“Company”) and defines consent, disclosure, retention, and recordkeeping responsibilities related to voice recordings, voice cloning, speech synthesis, and any biometric voice data processed through the SonicVox platform.
2. DEFINITIONS
For purposes of this Policy:
“Biometric Data” means voiceprints or voice-derived biometric identifiers where applicable under law.
“Voice Data” means voice recordings, audio samples, and synthesized voice outputs submitted or generated through the Services.
3. CUSTOMER RESPONSIBILITY FOR CONSENT
3.1 Primary Responsibility
Customers are solely responsible for obtaining and maintaining all legally required consents, notices, and authorizations before submitting any voice recordings, biometric voice data, or audio samples to the Company.
3.2 Applicable Laws
This includes compliance with, without limitation:
- Illinois Biometric Information Privacy Act (BIPA)
- Texas Capture or Use of Biometric Identifier Act
- Washington biometric privacy laws
- GDPR Articles 6 and 9
3.3 Retention Policy Requirement
Where required by applicable biometric privacy laws, Customers are responsible for developing and making publicly available a written retention schedule and destruction policy governing biometric data.
4. REQUIRED CONSENT ELEMENTS
4.1 Legal Standard
Where required by applicable law (including BIPA and GDPR), Customer-obtained consent must:
- Be prior, express, and written;
- Identify the specific purposes of processing;
- Authorize voice cloning, synthesis, or transformation;
- Specify the applicable retention period;
- Acknowledge the right to withdraw consent; and
- Include a written disclosure informing the data subject that biometric data is being collected or stored, and specifying the purpose and duration of such collection, storage, and use.
5. CONSENT RECORDKEEPING
5.1 Recordkeeping Requirement
Customers must maintain records, sufficient to demonstrate compliance.
5.2 Record Contents
This includes:
- Identity of the data subject;
- Date and method of consent;
- Scope of consent granted.
5.3 Retention of Records
Such records must be retained for as long as voice data is processed and for any additional period required by applicable law.
6. RESTRICTIONS ON SALE AND DISCLOSURE
6.1 Prohibition on Sale
Customer may not sell, lease, trade, or otherwise profit from biometric voice data unless expressly permitted under applicable law and authorized by the data subject. The Company does not sell, lease, or trade biometric voice data.
6.2 Disclosure Restrictions
Disclosure of biometric data to third parties must be limited to lawful and authorized purposes.
6.3 Legal Disclosure
Notwithstanding Section 6.2, the Company may disclose biometric voice data where required to do so by applicable law, regulation, court order, or government authority. Where legally permitted, the Company will provide reasonable advance notice to Customer prior to any such disclosure.
7. SONICVOX ROLE
7.1 Processor Role
The Company processes biometric and voice data only to the extent necessary to provide the Services and in accordance with Customer instructions and applicable law. The Company acts solely as a data processor or service provider and processes biometric or voice data only in accordance with Customer instructions.
7.2 Limitations of Responsibility
The Company:
- Does not verify consent on behalf of Customers;
- Does not determine lawful basis for processing;
- Relies on Customer representations regarding consent; and
- Does not process biometric voice data for its own independent purposes.
8. DELETION & RETENTION
8.1 Data Deletion
Upon verified request, account termination, or expiration of applicable retention periods, The Company deletes or anonymizes biometric voice data in accordance with its Privacy Policy and Data Processing Addendum.
8.2 Retention Limitation
The Company does not retain biometric voice data longer than necessary to provide the Services, or as required by law. The Company does not guarantee indefinite storage of biometric or voice data and may delete or anonymize such data in accordance with this Policy and applicable law.
8.3 Retention Schedule Reference
The Company’s retention schedules and destruction timelines for biometric voice data are set forth in the SonicVox Biometric Information Policy, available on the SonicVox website and incorporated by reference into this Policy.
8.4 Destruction Confirmation
Upon written request and where commercially reasonable, the Company may provide confirmation that applicable biometric data has been deleted or destroyed in accordance with this Policy.
9. ENFORCEMENT
9.1 Service Enforcement
Failure to obtain or maintain legally valid consent may result in suspension or termination of Services in accordance with the Terms of Service.
9.2 Customer Liability
Customers remain responsible for legal compliance relating to biometric or voice data.
9.3 Indemnification
Customers agree to indemnify the Company for claims arising from Customer failure to obtain required consent.
10. CONTACT & REQUESTS
10.1 Contact Information
For questions, consent withdrawal or data deletion requests related to biometric voice data, Customers and data subjects may contact the Company at:
Email: privacy@sonicvox.ai
Mailing Address:
WP Global Syndicate LLC dba SonicVox
13148 Cottingham Rd., Oklahoma City, OK 73142, USA
