We Are Here To Help
Technical support from the team that built it
Account access, API integration, billing questions, voice quality, generation failures — open a ticket and an engineer who works on the platform every day will get back to you.
How It Works
A direct line to the team
No tier-1 deflection scripts, no automated triage. The first person to read your ticket can also fix it.
- First response from an engineer or product person, not a bot
- Median first-response time under 1 business day
- Critical issues (production outage, data loss) escalated within the hour
- Account + billing issues routed to a human, not a self-service form
Open a support ticket
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Before you open a ticket
First response is typically within one business day. Production-blocking issues (auth down, generation pipeline failing for everyone) get escalated within the hour during business hours.
